Complaints

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by phone at (800) 952-5210 in order to resolve complaints regarding the Services or to get more information regarding your use of the Services.

Minors

If you are a California resident under the age of 18, you may request that Alchemy Studios™ remove certain personal content that you have publicly posted to the Services, and Alchemy Studios™ will comply with such request to the extent permitted and/or required by law. Such content may include personal information but does not include:

(a) Anonymized information or
(b) That you have uploaded to the Services (as you have received consideration for providing it). To make such a request, please contact The Realm™ Support at [email protected].
The request must include your username and a specific description of the content that you want removed so that Alchemy Studios™ can find it. Alchemy Studios™ will not accept requests via postal mail, phone, or fax and may not be able to respond if you provide incomplete information.

Please Note:

A request does not guarantee that the information you posted will be completely removed, and there may be circumstances in which the law does not require or allow removal, even if you make such a request.